Best Quote:

“Interviews are arguably the most difficult technique to get right because interviewers should stick to questions that predict good hires—mainly about past behavior or performance that’s relevant to the tasks of the job—and ask them consistently across candidates. Just winging it and asking whatever comes to mind is next to useless. Interviews are where biases most easily show up, because interviewers do usually decide on the fly what to ask of whom and how to interpret the answer. Everyone knows some executive who is absolutely certain he knows the one question that will really predict good candidates (“If you were stranded on a desert island…”). The sociologist Lauren Rivera’s examination of interviews for elite positions, such as those in professional services firms, indicates that hobbies, particularly those associated with the rich, feature prominently as a selection criterion.”

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Best Quote:  

“Candidate Experience (CX) is about to tank. I’m sure my friends at the Talent Board will show this data in 2021 and I predict after years of increased CX we’ll see a dip. Why? Turns out, when you have more candidates than jobs, it’s hard to deliver high CX at scale. Also, so many TA teams are being cut to the bone, so resources are thin.  One part of CX that I’ve never seen – but I’ve been thinking about – is what would happen to your candidate experience if we started doing random, or not so random, social affirmations to those candidates who applied to our jobs?”

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Best Quote:

“Everyone talks a good game when it comes to values. But values don’t mean much if you don’t intentionally embody them every day. How do you do it? Ask, what does this ACTUALLY look like? What’s the practical application of it?”

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Best Quote:

“Getting minority candidates into jobs requires HR departments to rethink what they’re doing from the ground up: from where they look for candidates; to who they consider; how they interview them; and even how they describe the positions they’re trying to fill.”

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